Refund policy

Return & Refund Policy

At SHOP-X, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

Returns:

Products can be returned within 7 days from the date of delivery.

Items must be unused, unwashed, and in their original condition with all tags and packaging intact.

Returns that do not meet these conditions may not be accepted.

Refunds:

Once the returned item is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be processed to the original payment method used during the purchase.

Refund processing times may vary depending on your bank or payment provider.

Non-Returnable Items

The following items are not eligible for return:

Products damaged due to misuse or improper handling.

Items returned after the 7-day return period.

Customized or personalized products (if applicable).

 

Contact Us

For any return or refund requests, please contact us:

📧 Email: mail@shop-x.in

📱 Phone: +91 9591750194

Business Address

SHOP-X (Clinton Gonsalves)

#70 Madageri, Honnavar, Karnataka 581338 India.

We reserve the right to update or modify this Return & Refund Policy at any time without prior notice.